FREE WORLDWIDE SHIPPING ON ORDERS OVER $10
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Delivery and returns

SHIPPING & DELIVERY POLICY

Since we here at Temporary Small Tattoos are always living in the artistic realm of abstract ideas and the imagination, it sometimes becomes difficult to remember the physical realities involved when providing our services to the hungry masses. So we wrote it all down to keep ourselves grounded.

ORDERS

Small Tattoos undertakes to accept and deliver orders within the limit of available stocks. In case items are temporarily or permanently unavailable, we will send you an e-mail so that you are informed. You will then have the option of modifying or canceling your order. In case of a cancellation because of the temporary or permanent non-availability of items, we undertake to give you a full refund as quickly as possible. In confirming your order, you are accepting all of our general conditions of sale.

DELIVERY

Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling the order.

Please also note that tracked deliveries that cannot be delivered because of absent clients will be shipped again at the client’s expense or cancelled.

Once an order has been placed, the shipping option cannot be modified.

Your order will be shipped to the delivery address you provided. Please make sure to provide all the details needed including apartment/suite/building number, and the company name if needed.

SHIPPING OPTIONS

All orders will be shipped within twenty-four hours of receipt. Outlying areas and busy periods of the year may take longer. 

Regular Shipping * 

 Region Delivery Time* Fees Tracking
Europe 2-15 business days US$2.95 or (FREE in orders over US$9) No 
North America 5-21 business days
US$2.95 or (FREE in orders over US$9)
No
Rest of World 5-21 business days
US$2.95 or (FREE in orders over US$9)
No


Tracked & Signed Shipping * **

 Region Delivery Time* Fees Tracking
Europe 1-7 business days US$5.95 Yes
North America 5-21 business days
US$5.95
Yes
Rest of World 5-21 business days
US$5.95
Yes

 

Tracked & Signed Priority Shipping ***

 Region Delivery Time* Fees Tracking
Europe 1-7 business days US$25 or (FREE in orders over US$90) Yes
North America 1-7 business days
US$25 or (FREE in orders over US$90)
Yes
Rest of World 1-10 business days
US$25 or (FREE in orders over US$90)
Yes

* Delivery time is for reference only and commences from the date of shipping. It is subject to the acceptance and approval of your order and may take longer than expected due to customs clearance procedures in certain countries. Please note deliveries may experience delays during holiday seasons. Outlying areas and busy periods of the year (such as Christmas or Black Friday) may take longer. To avoid delays please include your complete shipping address. Please be advised that Small Tattoos cannot be held responsible for lost packages or delays for all regular shipping, although we will do our best to sort it out with the carrier. 

** Delivery time is for reference only and commences from the date of shipping. Your package is insured, and you will get your money back if you not receive your package, but we cannot make a claim before a month has passed after the shipping date. Small Tattoos will not be held responsible for delays or returned packages, but will be held responsible for lost packages for all tracked & signed shipping, and after we confirm with the carrier that the package has been lost, we will send a new package or issue a full refund. This confirmation process can take up to 2 months since the investigation starting date.

*** Delivery time is for reference only and commences from the date of shipping. The package will be shipped through private company, and delivered within 1-7 business days, worldwide. During busy season (such as Christmas or Black Friday) deliveries may take slightly longer. When shipping with Tracked & Signed Express Shipping we will only accept shipments to a valid street address. We will not deliver through priority shipping to P.O. Boxes or Poste Restante. Small Tattoos will not be held responsible for delays or returned packages, but will be held responsible for lost packages for all tracked and signed priority deliveries, and after we confirm with the carrier that the package has been lost, we will send a new package or issue a full refund. This confirmation process can take up to 6 months since the order was originally placed.

UNCLAIMED SHIPPING POLICY

In case a letter is returned because it has not been claimed, Small Tattoos will not be held responsible if the letter is returned to our offices.

There is a $20 unclaimed shipping fee. During this process we incur costs in money, time and labor that are lost when an order is returned. All unclaimed shipment fees will be deducted from your refund. If your order falls behind the unclaimed shipment fee, you will not be elegible for a refund.

CANCELLATION POLICY

In case of a cancellation because of the temporary or permanent non-availability of items, we undertake to give you a full refund as quickly as possible.

If you changed your mind and wish to cancel your order before it's been shipped, 10% of your total amount with a minimum of $1 will be charged as a cancellation fee.

RETURN POLICY

All orders are final and we do not accept returns nor exchanges.

However, sometimes mistakes are made. An item can occasionally be damaged in shipping or might be defective on arrival from the factory. Look over your order and make sure that everything looks kosher. If something isn’t right, then contact us immediately. All defective or faulty items must be brought to our attention within a day after you receive the items. Pick an applicable situation from the headings below and be sure to include it in your email subject.

1. Product is damaged / defective or does not work: Contact us by e-mail with the details and some attached pictures. We will give you instructions.

2. I didn’t get what I wanted: If you pushed the right buttons and we sent the wrong item, contact us by e-mail with the details and some pictures attached. We will take care of it.

FRAUD PREVENTION 

All orders marked as at risk for fraud will be verified by calling and emailing the client. Please be sure to provide us with the right email address and phone number to avoid any delays in the order process.

CLIENT CARE

When you aren’t happy with your purchase, we haven’t done our job correctly. If you have issues about anything with concern to sizing, quality, or your own expectations then just email us at hi@smalltattoos.com.